The Texas Motor Vehicle Association, the state’s main auto insurance regulator, said on Wednesday that more than 100,000 auto insurance companies in the state had failed to file paperwork in the last six months.
The association said that as a result, more than 3.6 million customers have paid more than $200,000 for their car insurance.
Texas Auto Insurers Association president and CEO James C. Cate said that more states were “looking at how to improve the way we do business” and that “it’s critical that we keep up with the times.”
Insurance companies must file monthly information on their websites that include information on the drivers who are eligible to get a discount.
Cate said the problem has become so bad that the association plans to meet with legislators to discuss how to address the problem.